FAQ

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Frequently Asked Questions

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Today, most appliances come with 3-prong plugs for additional safety. The third prong ensures the appliance is properly grounded. We recommend that you upgrade any 2-prong outlets to 3-prong outlets to ensure everything in your home is properly grounded.
Of course not. When properly installed, aluminum wiring can be completely safe. However, there can be many safety concerns with aluminum wiring, especially if has not been properly installed. One big problem that houses with this kind of wiring experience is called “cold creep.” Like all metals, aluminum will expand when warm and contract when cold. Unlike copper wiring, after going through a number of these cycles, aluminum wiring will begin to lose a bit of tightness each time. It also corrodes when it comes in contact with certain types of metal, causing the resistance to rise and an increase in heat and oxidization. Because of all this, the wire will start to get very hot and melt the insulation or fixture causing a fire. It is very important to have a qualified electrician inspect your system if you have aluminum wiring.

Electricity arcs are when a current “jumps” a gap from one medium to another. These are completely fine when they are part of a planned system. An arc fault is when an electrical current “jumps” over an unplanned path. These unintentional jumps can easily ignite surrounding materials causing a fire. Arc faults can be caused by many things including:

  • Worn electrical insulation
  • Wet connectors or conduit
  • Shorted or damaged wires
  • Overheated electrical cords or wires
  • Damaged appliances
  • Loose electrical connections

An AFCI utilizes advanced electronic technology that can sense different arcing conditions, unlike a standard circuit breaker that just detects overloads and short circuits. An AFCI can distinguish between normal arcs and ones that are abnormal and dangerous. The AFCI will stop any dangerous arcs before any damage can occur.

Home wiring problems, like unplanned arcing and sparking, are associated with thousands of Canadian home fires each year, leading to hundreds of injuries and more than $180M in damages. An AFCI is your first line of defense against these disasters. While the code only requires them in bedroom circuits, all of your home’s circuits can benefit from their protection.

Tamper-resistant receptacles are the easiest way to keep your children safe from electrical injuries. These child-safety outlets look exactly like a standard outlet but they include automatic shutters which let you plug in anything you need but blocks anything else. The Alberta Electrical Code has recently been updated to require tamper-resistant receptacles in all new construction. These receptacles are safer than those easily-removed plastic outlet caps or sliding-shutter wall plates which can cause heat build-up and arcing. They are permanent, offer continuous protection, and provide automatic protection whenever a plug is removed from a receptacle.
Unlike what you see on television, when a circuit breaker trips, it doesn’t go straight to the “off” position. A tripped breaker will be in the middle, neither in the on or off position. In order to reset your breaker, push the lever all the way off and then all the way back on. If it happens again, you may have overloaded the circuit. Unplug a few things on that circuit to balance it out and reset your breaker. If it continues to happen, call us right away and we can evaluate your problem.
There are two common reasons for tripped circuits: overloads and shorts. An overloaded circuit happens when too many things are plugged in or turned on in the circuit. A short circuit can be caused by faulty wiring, appliances, or fixtures.
Did you know that different dimmers are rated for different wattages? If a dimmer has to operate at or close to its full capacity, it will become hot to the touch. If the incorrect dimmer is installed, it can create a fire hazard. If you think you may have the wrong dimmer installed, give us a call and we can make sure you get the proper dimmer for your lights.
GFCI is an abbreviation for a Ground Fault Circuit Interrupter. A GFCI outlet is a specially designed outlet that can provide protection against short circuits and ground faults by detecting low levels of electrical current leaks and shuts off the power, preventing serious shocks. Alberta Electrical Code requires these outlets to be installed anywhere electricity and water may come into contact.
Lots of things can cause your lights to flicker. Worn out circuit breakers, overloaded circuits, loose connections, or faulty lightbulbs are some of the many things that can cause this problem. The first thing we suggest is replacing your bulbs with a different brand. If this doesn’t fix the problem, we can help you figure out what’s wrong.
As your home gets older, your electrical systems will begin to deteriorate. This can happen because of age, abuse, and increased demand. To keep your home safe, keep your electrical inspection up to date. These inspections will ensure that defects are corrected and your service stays up to date with the current demands of your home.
We will accept cheques, cash, Visa, American Express, and Mastercard. We also provide financing should you need it. We promise that we will quote you the full price of the job and get your approval before we begin any work.
New construction requires a minimum of 100 Amp electrical service per the Alberta Electrical Code. While the majority of older homes have 60 amp service, it is not required by law to upgrade to 100 amp service. However, it is required by most insurance companies and is required with all new electronic devices, air conditioning, electric heat, hot tubs, steamers and so on. If you do decide to upgrade, we suggest 200 amps as this will give you space for future additions.
If maintained properly, smoke detectors are designed to last 10 years and carbon monoxide detectors 7 years. If you test them weekly and vacuum them once a year, they will last through their manufactured life. If they haven’t been maintained or are older than their life expectancy, then it is time to replace them.
Battery-powered smoke detectors do not interconnect with the other detectors in your house and are, therefore, insufficient. We recommend and install detectors that use both 120V power and batteries.
Jump Electrical supplies and installs a wide variety of data and communications in your home or business. We can install: computer networking, computer wiring, intercoms, TV, telephone, speakers, satellites, etc.